Guest Reviews

Very quick responses and informative

The cabin feel with modern amenities and the hot tub on a cold day.

Very easy

Thank you so much, everything was wonderful

Office staff was very friendly, helpful and excellent

Wonderful place had everything we needed

the windows and skylight brought in a lot of light and the outside. The furniture in the living room was very comfortable. The hot tub was very nice!

The booking process is very user friendly. As soon as I booked I immediately got an email back.

Lost Branch By The Lake was amazing. We are already trying to get all of the family interested for next year. I would highly recommend this house.

The location was excellent

Becky was helpful, kind and wonderful as always

Hope to come back again.

We called about the hot tub and the person we spoke to was very pleasant and helpful.

I loved how spaced out the house was! With 7 guests we werent on top of each other and were all able to have our own space.

Good

Good

The home was beautiful, as was the surround property. We especially loved the coziness of the home, the fireplaces, and the hot tub.

They are always very helpful and efficient

Weve been enjoying the Blackwater/Canaan area since the early 90s .. since then our children have grown and now they bring their families to the area! I love how they remembered going there and want the same for their children.. weve been there every season .. always have an enjoyable stay at one of your properties on the mountain in timberline! Thank you!

Family vacation

Seclusion and wood burning stoves

Fireplace

Team members were responsive and very helpful when we had a question

We loved the HUGE windows. Also the AC/heat made our stay quite comfortable. Gas fireplace was so valuable on these cold fall mornings.

The view!

Family vacation

Always a fun time with family

Had no issues with anyone I worked with.

The view!! Also, the hot tub and fireplace were great. And the king bed was very comfortable.

We didn't directly work with anyone from your team but the check-in was easy and our emails were responded to promptly (we e-mailed the rental agreement).

The house was spotless and the location was priceless. Quiet, beautiful surroundings in a home that lets you enjoy all the views. Just perfect. Our favorite feature of the house were the big windows facing the back yard space. We could sit on the deck, day or night, and appreciate the beauty of Canaan Valley. We also LOVED the unfinished basement. Our 2 year old son rode his balance bike around and around and had the best time.

All good - very accommodating and responsive.

Again, a very good property that could be a GREAT property. Regardless, I recommend the home to anyone interested.

Nice, polite. Would have been nice if we could have gotten into our unit earlier which we did by a couple hours but was feeling ill and needed a place to lie down in the AM.

Payed for 2 nights but only needed 1, I had no choice in the matter. The unit again was one of the cleanest I have stayed in (could use some updating, furniture, flooring, etc) including homes in timberline which over the years has been quit a few. Again I would stay in same unit. The unit was well maintained.

Very easy. Named envelopes with keys made the experience very easy

Tons of kitchen equipment. Well maintained everything

Helpful and friendly

The hot tub and the spacious living room/kitchen area.

very helpful when I called with questions concerning the key lock

historic, location, decor