Guest Reviews

The staff was super helpful

We loved the house ! So many features for all of us. If you cant do stairs dont rent ! There are stairs everywhere ! Well stocked kitchen great bedding and close to everything ! This house was amazing ! The toy room was a blast from the past and in working order thee hot tub was a great way to relax !

Good

Cabin was very cozy. And clean. Hot tub was great

Hot tub

Everyone responded promptly to my email inquiries and were very accommodating. Checking in and out were a breeze. Nice staff! Thank you!

All in all, we really enjoyed our stay at Mountain Mama. Even with some rainy weather, we were comfortable in the home and it was very pet-friendly, too.

Matt has a professional, seasoned staff that truly understands customer service! My experiences with Mountain Top Realty have always been flawless throughout the entire vacation planning process! They are truly the best and only travel professionals in Canaan Valley.

Thank you. My time with my family was memorable and I appreciate working with your staff!

There was an issue with the heat first night. It was fixed for 2nd night. Internet didnt work very well and was out most of the 2nd day.

The team was great! Everyone was really responsive and helpful. That was one of the best parts of this.

Deck, hot tub, expansive/open kitchen

Your team was very easy to work with and they were very accommodating.

We all had a great time at this house and we were able to be spread out because of all the room. Enjoyed going down to the stream and driving to the top of the road and hiking and looking at the wonderful view of Canaan Valley. We would consider coming back again.

It was great overall. I think the lodge needs some updating/maintenance done on it.

Very nice and easy to work with

Enough room for our entire family and a awesome view!

Another member of our party interacted with the team.

The hot tub was excellent.

We've rented from you around 5 times now, and we have continually been blown away by your team's responsiveness and flexibility. Thank you!

We had a wonderful time and will be back! This is our second time staying at Dream Catcher, and we love the property - beautiful house and large open great room, coupled with several lofts and nooks for catching some alone time. Our absolute favorite feature is the large porch and hot tub - perfect for catching the stars on a clear night.

The staff at Mountain Top is always friendly and courteous. We love dealing with you.

The big windows were awesome and we loved the natural light. The view from them and the deck were beautiful. The house was the perfect size for our retreat and the kitchen was well stocked with utensils, bowls and space. The surround sound was also great! The hot tub was superb!

Everything was very good.

We had a very nice visit. It was a very nice cabin where we were able to get away, enjoy the hot tub, and be so close to multiple beautiful parks.

The house was gorgeous! I loved the deck out front.

Everyone was professional and friendly

Sitting in the hot tub watching the wildlife in the woods Cannot wait to come back again!

Ample beds for the grandchildren. Ample bathrooms.

The staff at Mountain Top were very pleasant and accommodating to work with .

Love staying back in Timberline. Very peaceful and quiet !! The view is unbelievable !!! Hot tub is in a good location !

Everyone was upbeat, friendly and helpful.

We love staying at Old Timberline because of the access to Dolly Sods along with the solitude. The place we stayed (Wintercadence)really added to our experience. Great stay and would highly recommend.

Just a relaxing weekend for friends to get together

Working with Mountaintop employees was a pleasant experience.

As I stated, we love the layout of the house and the location. However, the inside of the house needs some TLC. The sofa's need to be replaced. Hard to sit on the sofas without sinking into the pillows. Not sure all the extra pillows are needed to decorate. One thing to have these in your home but don't like these in rental property. Since so many people stay there, feel as though they could get dirty very quickly. The mattress in the bedroom off the TV room needs replacing. You wind up rolling to the middle of the bed (Lol). Also, the house was not that clean. There were a lot of dust balls and dirt on the floors. Nice to have clean windows to see the beautiful view. The kitchen cabinets need a cleaning to throw out housewares that do not match and disinfect the cabinets and drawers. Paid to have a clean house but did not find it so. Don't mean to be too critical but when you pay $2,000 to rent a house for the week, you would like it to be clean and presentable. Coming back to the property reminded me of how I felt when we last stayed at Hemlock. Some of the same issues were there at that time.

THE KEY FOR ARRIVAL WAS EASY TO FIND AFTER HOURS WITH NO PROBLEM. HAD AN INTERNET ISSUE AND SOMEONE CAME RIGHT OUT SAME DAY AND FIXED THE ISSUE.

THE OPENNESS OF THE HOME WAS WONDERFUL FOR OUR FAMILY. THE HOT TUB WAS THE ADULTS FAVORITE SPOT. THE GAME ROOM WAS LOVED BY THE KIDS. LOVE THE PROPERTIES THAT YOU OFFER FOR PET OWNERS. WHEN WE COME TO THIS AREA WE DEFINITELY LOOK AT ONE OF YOUR PROPERTIES TO STAY AT.

Didnt communicate much with anyone- mostly online. Arrived after hours

Enjoyed the beautiful area- sightseeing and hiking

We loved how clean and homey it felt. It was so relaxing and quiet.

Everyone was very friendly.

We had an enjoyable weekend, with beautiful weather and great family time. We loved the gas fireplace, hot tub, and gas range.