Guest Reviews

When our couch broke during our stay, we were terrified that we would be blamed or charged for the damage. Going into the office to report the damage, Becky and the staff did not seem as concerned about the damage as they were genuinely concerned we were enjoying our stay. When my wife called back later in the day when we returned to the cabin and it looked like no one had come to look at it, Becky was extremely apologetic and had someone their within minutes. The maintenance worker who came was focused on making it usable for us so that we didn't have a useless couch in the living room all week. Thanks for all of your work to make our honeymoon great!

Thank you for a great stay! I loved the unique floorplan of the house, but the geographic placement of it was what really made it. We were set back far enough from the road, with enough woods between us and the nearest other cabins that it was easy to feel like we had all the privacy in the world. It was a nice little hideaway for our week in Canaan.

great

We love Nature's Gift and have visited many times over the past 8 years. With the Byrd highway almost complete through to Davis the drive without traffic is now only 3 hrs from DC.

Super service 5 stars *****

We have been coming here for 6 years and absolutely love it. Love the seclusion of the property and space inside the home. On our last visit we met the homeowners while they were renovating. Wonderful people. Becky at the office is amazing, she's there to answer any questions we've ever had. We love the Hemlock!

Very professional, accommodating and responsive to any issues.

Ultimate relaxing experience! Highly recommended! Everything was very clean, spacious, and all ammenities were above and beyond our expectations! The hot tub was clean and comfortable. The creek was also an unexpected bonus! Very relaxing!

Becky was very helpful and prompt to work with.

We enjoyed our time together as a family at the bears den.

The View!

Very friendly and knowledgeable.

All went well. Wonderful place, and would definitely rent from here again! Thank you!

The staff is always courteous and helpful.

We loved the views. Ping pong table & lake views

Pleasant, followed-up always, answered questions promptly, easy to work with and helpful.

This was a great location. Plenty of room for children and pets. Great amenities. Lots of books, games and resources about the area were helpful for a long rainy weekend. Lots of activities available for all ages of our group 8 mos. to 60 yrs.

Everybody was very helpful and friendly

We loved it. Canaan Valley is a gem and hopefully will be kept as is.

Great

Great

Nice place!

Staff was very helpful, worked with Becky.

Everyone was all smiles when greeting me and were very efficient at their jobs.

We were relaxed and always appreciate the quietness of the woods.

Your team was very friendly and helpful.

We had a great time and everyone was comfortable even though it rained two evenings. The hot tub was enjoyable.

all of the reviews mention Becky specifically.......and it is no wonder...she takes care of everything.....

will stay there again if it is available......no doubt. Beautiful house, beautiful location, very convenient.

Everyone that I dealt with was very polite and helpful at answering my questions.

Loved every minute of it. I loved that the pool was right by the pond. The house was immaculate. The serviceman was there cleaning the hot tub and replacing the filter when we got there. Impressive. The trash was collected on time and the pool was checked daily. Would definitely come there again. We had a wonderful and relaxing vacation. Did a lot of fishing and swimming. Some shopping and site seeing.

Everyone was helpful and cheerful in short,delightful to deal with!

We absolutely loved it and are seriously considering staying in 2017

All staff were very friendly and helpful

Very informal but polite and helpful. Made you feel welcome. Personally that's what I prefer.

Great place and location. Didn't have enough time to explore the Mon as much as we would have liked. We will definitely come back to you all when we return.

This team was amazing! They got back to every email I sent within a day!

It rained most of the weekend but we had a great time! We played a ton of games and had a blast! The size of the family room and dining area was perfect for our large cousin reunion!

Becky was very nice and helpful. They were all very helpful and had someone come to property right away when needed when internet was down and hot tub needed cleaned.

The property is conducive to a nice, relaxing vacation. We enjoyed our stay. We will use your service again but perhaps check out another property similar to this house with better back yard. Well stocked kitchen, plenty of towels ect. Very comfortable beds and kitchen and living room furniture. Plenty of games and VHS movies..ect. Its a beautiful place! Love the hot tub!!

Very pleasant and helpful

Loved it! It's so peaceful and such a beautiful area!

Very positive.

I love Mountain Mama overall -- we've stayed there before. The view and the fact the beds were so comfortable!

Everyone was fantastic! My questions were always answered in a timely manner and I even asked last minute for a late checkout and was told it was ok.

We had a fantastic time! Everyone loved the house and the area and before leaving we were already planning our next trip! The house was fully stocked and had pleantly of extra towels, sheets, blankets etc. The only downside was the AC seemed to not be on or working. We didn't contact anyone regarding it so can't really complain but it did make the house a bit uncomfortable at times because it was hot. Overall we had a fantastic time and can't wait until we come back and I will defiantly be booking through you all again!